Terms of Use

1. Use of the Service

Acceptable Use

You may access and use Tracker Boot for lawful purposes only. You agree not to misuse, interfere with, or attempt to gain unauthorized access to any part of the Service or Service. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express permission from Bekind Labs.

Prohibited Activities

You must not post or share content that is offensive, illegal, defamatory, or violates third-party rights. You may not upload viruses, malware, or any code designed to disrupt the proper operation of Tracker Boot. Attempts to hack, reverse-engineer, or manipulate the functionality of Tracker Boot are prohibited. You must not violate intellectual property laws by using copyrighted material without permission.

Age Restriction

Tracker Boot is intended for users aged 16 and above. However, users under 16 may access the Service with explicit parental or legal guardian consent or under the supervision of an authorized educational institution. If a user under 16 wishes to use the Service, they must either obtain approval from a parent or guardian or be enrolled in an educational program that oversees their use of Tracker Boot. If we learn that a user under 16 has provided personal data without such consent or supervision, we will take steps to delete the information.

2. User Accounts and Security

Account Creation and Responsibilities

To use the Service, you are required to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. You must notify Bekind Labs immediately if you suspect unauthorized access to your account.

3. Intellectual Property

Ownership

Bekind Labs retains all rights, title, and interest in Tracker Boot, including its software, design, branding, and content. You may not use Tracker Boot’s name, logo, or branding without prior written consent.

User Content

You retain ownership of any content, data, or materials uploaded to Tracker Boot (“Your Content”). By using Tracker Boot, you grant Bekind Labs a non-exclusive, royalty-free license to use, store, and process Your Content solely for service functionality. You are responsible for ensuring Your Content complies with applicable laws. Bekind Labs acts only as a passive conduit for online distribution and publication of Your Content. While you and authorized users retain full ownership of Your Content, Bekind Labs’ access and usage rights are strictly limited to those explicitly granted under this agreement. In accordance with applicable data privacy laws, Bekind Labs acts as a data processor, while you, as the data controller, remain responsible for ensuring compliance with legal obligations regarding Your Content, including its security and integrity.

4. Evaluation Trial

Terms

During the Evaluation Trial, you may create and manage an unlimited number of Projects and Project Members within your Account, with full access to all features of the Service. No credit card is required for participation in the Evaluation Trial. At the conclusion of the Evaluation Trial, if you do not upgrade to a paid Plan, your Account will automatically transition to the free Plan as outlined on the Plans and Billing Page. If your Account exceeds the limitations of the free Plan, it will be placed in a read-only mode until either (a) the number of Projects and Project Members is reduced to fit within the free Plan limits or (b) you choose to upgrade to a paid Plan that accommodates your Account’s usage. You may upgrade to a paid Plan at any time during the Evaluation Trial; however, Bekind Labs will not charge you until the trial period ends unless otherwise stated on the Plans and Billing Page.

Eligibility

Each user is eligible for only one Evaluation Trial per Account. If you create additional Accounts, they will automatically begin on the free Plan without an Evaluation Trial. Projects cannot be transferred between Accounts that are currently under an Evaluation Trial. If you represent an Organization, only one designated representative of that Organization is permitted to claim an Evaluation Trial. In cases where your Organization is enrolled in an enterprise Account based on domain-level management (e.g., all emails ending with @yourcompany.com), Evaluation Trials may be restricted to one per domain. In such cases, users sharing the same domain (e.g., @bekindlabs.com) may not be eligible for individual trials, even if they register separate personal Accounts. Please refer to your Organization’s account administrator or contact Bekind Labs for clarification.

5. Alpha/Beta Features and Testing Terms

We may make certain features or functionality within the Service available to you on an alpha/beta basis. By participating in an alpha/beta test, you acknowledge and agree to the following terms and conditions:

Nature of Alpha/Beta Features

• Alpha/beta features are experimental and may contain errors, bugs, or incomplete functionality.
• These features are provided on an “AS-IS” basis, without indemnification or support, and Bekind Labs disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Alpha/Beta participation does not guarantee that the tested features will be released as part of the Service in the future.

Terms of Use (User Conduct & Confidentiality)

• User Responsibilities: As an alpha/beta tester, you agree to provide feedback, report issues, and comply with the general Terms of Use for the Service.
• Prohibited Activities: You may not attempt to exploit, reverse-engineer, or misuse alpha/beta features.
• Confidentiality: If the alpha/beta program is private or invite-only, you agree not to disclose any details about the alpha/beta features, functionality, or related information to any unauthorized individuals, including third parties, employees, contractors, affiliates, or the general public. You may only share such information with individuals who have been expressly authorized by Bekind Labs to participate in the alpha/beta program. Violation of this confidentiality obligation may result in immediate removal from the alpha/beta program, revocation of access to alpha/beta features, and potential further action at Bekind Labs’ discretion.

Terms of Service (Liability & Disclaimer)

• Alpha/beta testing participation is voluntary and does not create any contractual obligation between you and Bekind Labs.
• Bekind Labs is not liable for any data loss, disruptions, compatibility issues, or other unintended consequences arising from the use of alpha/beta features.
• You understand that alpha/beta features are in development and may be modified, discontinued, or removed at any time without notice.

Privacy Policy (Data Collection & Usage)

• Data Collection: During the alpha/beta test, we may collect usage data, feedback, logs, and performance metrics to improve the Service.
• Data Protection: Any personal data collected during the alpha/beta program will be handled in accordance with our Privacy Policy at https://bekindlabs.com/privacy-policy.
• User Consent: By participating, you consent to the collection, processing, and storage of such data. If you wish to opt out of testing or request data removal, you may contact us at trackerboot@bekindlabs.com. Your participation in alpha/beta testing signifies that you understand and accept these terms. If you do not agree, you must refrain from using alpha/beta features.

6. Third-Party Services and Links

Third-Party Integrations

Tracker Boot may provide integrations with third-party services such as Google, Slack, and GitHub. Use of such services is subject to their respective terms of service.

External Links

Our Service may contain links to third-party websites. We do not endorse or assume responsibility for any third-party content, policies, or practices.

7. Privacy and Data Protection

Privacy Policy

Your use of Tracker Boot is subject to our Privacy Policy at https://trackerboot.com/policies/privacy-policy.

Data Storage and Security

We implement reasonable security measures to protect user data, but no system is entirely secure. You are responsible for safeguarding sensitive information stored in Tracker Boot. Your data may be stored and processed in Japan, South Korea, India, or other jurisdictions where Bekind Labs or its trusted partners operate. For more details on how we collect, process, and protect your data, please refer to our Terms of Service, and Data Processing Addendum.

8. User-Provided API Tokens and Data Migration

Tracker Boot allows users to migrate data from a specific project management tool (e.g. Pivotal Tracker) by voluntarily providing their API tokens. By doing so, users authorize Bekind Labs to access, retrieve, and transfer their project data, backlog items, tasks, and related content from the tool to Tracker Boot. Users bear full responsibility for ensuring their API tokens are valid and that they have the necessary authorization to permit Bekind Labs to perform the migration.

Bekind Labs does not store or retain API tokens beyond the data transfer process unless explicitly requested by the user. As a neutral facilitator, Bekind Labs does not guarantee the integrity, accuracy, or security of migrated data and is not liable for any loss, corruption, or modification of data resulting from the migration process. Users acknowledge that data transfer is subject to the tool’s API functionality, availability, and limitations, which may affect the completeness or success of the migration.

Users are responsible for reviewing and verifying the accuracy and completeness of the migrated data. Bekind Labs is not liable for discrepancies, missing data, or modifications occurring during or after the migration process. The data migrated from the tool remains the sole property of the user or their organization. Bekind Labs does not claim ownership of, nor take responsibility for, the content transferred through the migration process.

Users accept the risks associated with providing their API tokens. Bekind Labs is not responsible for unauthorized access caused by lost, leaked, or misused API tokens. By providing their API tokens, users confirm they have the authority to grant Bekind Labs access to perform the migration. Bekind Labs reserves the right to reject migration requests if an API token appears invalid, compromised, or in violation of security policies.

Additionally, users acknowledge that the migration process relies on the tool’s API, which may be subject to changes, restrictions, or service termination beyond Bekind Labs’ control. To prevent potential data loss, users are strongly advised to back up their data before initiating migration, as Bekind Labs is not responsible for any lost, corrupted, or missing data due to API limitations, service outages, or other external factors.

Bekind Labs reserves the right to modify, suspend, or discontinue the migration service at any time, without prior notice, for reasons including but not limited to security concerns, API restrictions, or business decisions. Bekind Labs is not liable for any consequences resulting from service suspension or termination.

9. Disclaimers and Limitation of Liability

No Warranties

Tracker Boot is provided “as is” and “as available” without warranties of any kind. Bekind Labs does not guarantee error-free operation, uninterrupted access, or that defects will be corrected.

Limitation of Liability

To the fullest extent permitted by law, Bekind Labs is not liable for any indirect, incidental, or consequential damages arising from the use of Tracker Boot. This includes loss of data, business interruptions, or system failures. Bekind Labs shall not be liable for any losses or damages caused or alleged to have been caused by the unauthorized use of any User account by a third party. Our maximum liability to you for any breach of these terms is one hundred US dollars (USD $100) in the aggregate. The foregoing disclaimers will not apply to the extent prohibited by law.

Pivotal Tracker

Pivotal Tracker is a registered trademark of another company. Bekind Labs does not own or control Pivotal Tracker and is not responsible for any disruptions, API changes, service outages, or the termination of Pivotal Tracker that may impact the data migration process. Users acknowledge that any limitations imposed by Pivotal Tracker, including its scheduled termination on April 30, 2025, may affect the completeness, accuracy, or availability of transferred data. Bekind Labs is not liable for any failure to migrate data due to Pivotal Tracker’s discontinuation or any restrictions placed on its API before its termination. Users are strongly encouraged to complete their data migration before the service is discontinued.

10. Modifications and Termination

Changes to These Terms

Bekind Labs reserves the right to modify these Terms at any time. If changes are significant, we will provide notice via email or on the Service. It is your responsibility to periodically review the Service platform for updates. Your continued use of Tracker Boot after such modifications constitutes your acceptance of the updated Terms. If any material change negatively affects your use of the Service, you may terminate your account within ten (10) days of notice by emailing trackerboot@bekindlabs.com. In such cases, Bekind Labs will provide a prorated refund for any prepaid subscription fees.

Termination of Service and Accounts

Bekind Labs may discontinue, suspend, or terminate Tracker Boot or your account at its sole discretion, including if you violate these Terms, pose a security risk, or if required by law, to protect system integrity, prevent misuse, or due to circumstances beyond our control. Where feasible, we will provide reasonable prior notice before suspension or discontinuation of service. If Tracker Boot is discontinued, we will make reasonable efforts to allow you to retrieve your data before deletion. You may terminate your account at any time through your account settings. Upon termination, your access to the Service will cease, and we may delete your account data in accordance with our data retention policies.

11. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed under the laws of Japan, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved amicably through negotiations. If no resolution is reached, disputes shall be submitted to binding arbitration in Tokyo, Japan.

12. Contact Information

If you have any questions regarding these Terms, please contact us at trackerboot@bekindlabs.com.